FAQ

Re-send ticket
Sometimes it happens that the person who made the booking claims that he did not receive the confirmation ( usually the email is in his SPAM mailbox ), or d...
Thu, 6 Feb, 2020 at 9:51 AM
Fees and funds payouts
Thanks to magic Stripe API all funds are going directly to the promoter Stripe account. The whole process is 100% automated. We don't hold any of your ...
Wed, 26 Feb, 2020 at 12:18 PM
Refunds
In order to make a refund, you need to log in to your Stripe account. Click on transactions in the left menu. Then open a transaction and click ref...
Fri, 10 May, 2019 at 6:34 PM
Referral Program
Recommend us to someone who will sell tickets through our platform, and we will pay you up to €1000 (or whichever currency the tickets were sold in) for it!...
Thu, 21 Nov, 2019 at 4:28 PM